GTCI 2018

Talent diversity to fuel the future of work

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Introduction

GTCI is an annual benchmarking report that measures and ranks 119 countries and 90 cities based on their ability to grow, attract and retain talent. Launched for the first time in 2013, the GTCI provides a wealth of data and analysis that helps decision makers develop talent strategies, overcome talent mismatches and become more competitive in the global marketplace.

But our world is volatile, uncertain, complex and ambiguous, and disruption has become the new normal. Staying competitive requires new skills, and talent strategies need to adapt.

Against this background, diversity, defined as collaboration between people with different personalities, knowledge sets, experiences, and perspectives, has become increasingly important and has been recognized as a resource for innovation and problem solving. But beyond its known benefits diversity is still underleveraged.
Why? What’s the challenge for organisations to increase diversity? How will they build the inclusive culture to successfully foster diversity? How are educational systems around the world developing the skills needed for collaborative problem solving? And how are cities capitalising on diversity?

GTCI 2018 learning and examples answer some of these questions and aim to further fuel the debate and accelerate change.

The Partners

The GTCI combines the academic research and expertise of INSEAD, the international business school, with the business experience and perspective of The Adecco Group and Tata Communications.

About the Adecco Group

The Adecco Group is the world’s leading HR solutions partner. We provide more than 700,000 people with permanent and flexible employment every day. With more than 33,000 employees in 60 countries, we transform the world of work one job at a time.

Our colleagues serve more than 100,000 organisations with the talent, HR services and cutting-edge technology they need to succeed in an ever-changing global economy. As a Fortune Global 500 company, we lead by example, creating shared value that meets social needs while driving business innovation. Our culture of inclusivity, fairness and teamwork empowers individuals and organisations, fuels economies, and builds better societies. These values resonate with our employees, who voted us number 2 on the Great Place to Work® – World’s Best Workplaces 2017 list.  We make the future work for everyone.

The Adecco Group is based in Zurich, Switzerland. Adecco Group AG is registered in Switzerland (ISIN: CH0012138605) and listed on the SIX Swiss Exchange (ADEN). The group is powered by eight lead brands: Adecco, Modis, Badenoch & Clark, Spring Professional, Lee Hecht Harrison, Pontoon, Adia and YOSS.

About Insead

As one of the world’s leading and largest graduate business schools, INSEAD brings together people, cultures and ideas to change lives and to transform organisations. A global perspective and cultural diversity are reflected in all aspects of INSEAD’s research and teaching. With campuses in Europe (France), Asia (Singapore) and the Middle East, INSEAD’s business education and research spans three continents.

Its 145 renowned faculty members from 40 countries inspire more than 1,400 degree participants annually in MBA, Executive MBA specialised master’s degrees (Master in Finance, Executive Master in Consulting and Coaching for Change) and PhD programmes. In addition, more than 11,000 executives participate in INSEAD’s executive education programmes each year.

On top of INSEAD’s programmes on three campuses, INSEAD participates in academic partnerships with the Wharton School of the University of Pennsylvania (Philadelphia & San Francisco); the Kellogg School of Management at Northwestern University near Chicago; the Johns Hopkins University/SAIS in Washington DC and the Teachers College at Columbia University in New York; and MIT Sloan School of Management in Cambridge, Massachusetts. In Asia, INSEAD partners with the School of Economics and Management at Tsinghua University in Beijing and the China Europe International Business School (CEIBS) in Shanghai. INSEAD is a founding member in the multidisciplinary Sorbonne University created in 2012, and partners with Fundação Dom Cabral in Brazil.

INSEAD became a pioneer of international business education with the graduation of the first MBA class on the Fontainebleau campus in Europe in 1960. In 2000, INSEAD opened its Asia campus in Singapore. And in 2007 the school began an association in the Middle East, officially opening the Abu Dhabi campus in 2010.

Around the world and over the decades, INSEAD continues to conduct cutting edge research and to innovate across all programmes to provide business leaders with the knowledge and sensitivity to operate anywhere. These core values have enabled INSEAD to become truly “The Business School for the World”.

INSEAD’s MBA programme is ranked #1 by the Financial Times in 2016. More information about INSEAD can be found at www.insead.edu

About Tata Communications

Tata Communications Limited (CIN no: L64200MH1986PLC039266) along with its subsidiaries (Tata Communications) is a leading global provider of A New World of Communications™. With a leadership position in emerging markets, Tata Communications leverages its advanced solutions capabilities and domain expertise across its global network to deliver managed solutions to multi-national enterprises and communications service providers.

The Tata Communications global network includes one of the most advanced and largest submarine cable networks and a Tier-1 IP network with connectivity to more than 240 countries and territories across 400 PoPs, as well as nearly 1 million square feet of data centre and colocation space worldwide.

Tata Communications’ depth and breadth of reach in emerging markets includes leadership in Indian enterprise data services and leadership in global international voice communications. Tata Communications Limited is listed on the Bombay Stock Exchange and the National Stock Exchange of India.

Contributors

Alain Dehaze

Alain Dehaze

Chief Executive Officer, Adecco Group

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Alain Dehaze

Chief Executive Officer, Adecco Group

Alain Dehaze is CEO of the Adecco Group, the world’s leading HR solutions partner. Through its international brands Adecco, Modis, Badenoch & Clark, Spring Professional, Lee Hecht Harrison, Pontoon, Adia and YOSS, the Adecco Group is making the future work for everyone. As a Fortune Global 500 Company, the Adecco Group connects 700,000 jobseekers with rewarding employment every day, helps 350’000 people yearly to transition to work, and supports more than 100,000 organisations with the talent, advice and cutting- edge technology they need to succeed in an ever-changing and highly-competitive global economy. With 33,000 full-time team members in 60 countries, the Adecco Group ranked 2nd on the 2017 World’s Best Workplaces list, the only workforce solutions company in the top 25.

The 54-year- old Belgian national is graduated as a commercial engineer at the ICHEC Brussels Management School before rising through the ranks at Henkel and ISS. He joined the workforce solutions sector in 2000, when he was appointed Managing Director of Creyf’s Interim in Belgium. His path took him to the CEO position at Solvus, COO of USG People – when the latter took over Solvus – and CEO of the Dutch staffing services company Humares between 2007 and 2009. Alain joined the Adecco Group in 2009 as Member of the Executive Committee, responsible first for Northern Europe, then for the Group’s largest market, France, before taking on the CEO position in September 2015.

Alain plays an active role in shaping the labour markets of tomorrow as Chair of the Global Apprenticeship Network (GAN), as member of the ILO Global Commission on the Future of Work and as Steward of the World Economic Forum System on Eucation, Work and Gender. Before accepting to lead the Adecco Group, he has also held board positions at sector level with the World Employment Confederation, including the Vice-Presidency of the World Empoyment Confederation Europe (formerly EUROCIETT).

Alain Dehaze

Chief Executive Officer, Adecco Group

Alain Dehaze is CEO of the Adecco Group, the world’s leading HR solutions partner. Through its international brands Adecco, Modis, Badenoch & Clark, Spring Professional, Lee Hecht Harrison, Pontoon, Adia and YOSS, the Adecco Group is making the future work for everyone. As a Fortune Global 500 Company, the Adecco Group connects 700,000 jobseekers with rewarding employment every day, helps 350’000 people yearly to transition to work, and supports more than 100,000 organisations with the talent, advice and cutting- edge technology they need to succeed in an ever-changing and highly-competitive global economy. With 33,000 full-time team members in 60 countries, the Adecco Group ranked 2nd on the 2017 World’s Best Workplaces list, the only workforce solutions company in the top 25.

The 54-year- old Belgian national is graduated as a commercial engineer at the ICHEC Brussels Management School before rising through the ranks at Henkel and ISS. He joined the workforce solutions sector in 2000, when he was appointed Managing Director of Creyf’s Interim in Belgium. His path took him to the CEO position at Solvus, COO of USG People – when the latter took over Solvus – and CEO of the Dutch staffing services company Humares between 2007 and 2009. Alain joined the Adecco Group in 2009 as Member of the Executive Committee, responsible first for Northern Europe, then for the Group’s largest market, France, before taking on the CEO position in September 2015.

Alain plays an active role in shaping the labour markets of tomorrow as Chair of the Global Apprenticeship Network (GAN), as member of the ILO Global Commission on the Future of Work and as Steward of the World Economic Forum System on Eucation, Work and Gender. Before accepting to lead the Adecco Group, he has also held board positions at sector level with the World Employment Confederation, including the Vice-Presidency of the World Empoyment Confederation Europe (formerly EUROCIETT).

Vinod Kumar

Vinod Kumar

Managing Director and Tata Communications Limited Group CEO, Tata Communications

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Vinod Kumar

Managing Director and Tata Communications Limited Group CEO, Tata Communications

Vinod Kumar is the Managing Director and Group CEO of Tata Communications, part of the $100.39 billion Tata Group.

Vinod joined Tata Communications in April 2004, just as the company was embarking on its journey of international growth. Vinod has been at the forefront of Tata Communications’ transformation from a traditional connectivity services provider, largely based in India, to a truly global services provider – offering a broad range of managed communication and collaboration services as well as IT infrastructure services.

With 25 years of experience in the global telecom industry, Vinod has an impressive track record in developing business strategies and creating fast growth organisations across the globe. Prior to joining Tata Communications, he was a Senior Vice President with Asia Netcom from 2002-2004 where he was responsible for strategy formulation, product marketing and sales. From 1999 to 2002, Vinod worked with WorldCom Japan as its Chief Executive Officer. Prior to this, he held various senior positions with Global One and Sprint International in the United States and Asia.

Vinod has served as a Director of the Human Capital Leadership Institute Pte Ltd, York Transport Equipment (Asia) Pte Ltd, Qubit Investments Pte Ltd & Strategy Advisor & Consultant of UST Global (Singapore) Pte Ltd amongst several others. He is also a member of the Business Sector Advisory Council for UN Women. Vinod graduated with honours in Electrical and Electronic Engineering from the Birla Institute of Technology and Science in India and currently lives in Singapore.

Vinod Kumar

Managing Director and Tata Communications Limited Group CEO, Tata Communications

Vinod Kumar is the Managing Director and Group CEO of Tata Communications, part of the $100.39 billion Tata Group.

Vinod joined Tata Communications in April 2004, just as the company was embarking on its journey of international growth. Vinod has been at the forefront of Tata Communications’ transformation from a traditional connectivity services provider, largely based in India, to a truly global services provider – offering a broad range of managed communication and collaboration services as well as IT infrastructure services.

With 25 years of experience in the global telecom industry, Vinod has an impressive track record in developing business strategies and creating fast growth organisations across the globe. Prior to joining Tata Communications, he was a Senior Vice President with Asia Netcom from 2002-2004 where he was responsible for strategy formulation, product marketing and sales. From 1999 to 2002, Vinod worked with WorldCom Japan as its Chief Executive Officer. Prior to this, he held various senior positions with Global One and Sprint International in the United States and Asia.

Vinod has served as a Director of the Human Capital Leadership Institute Pte Ltd, York Transport Equipment (Asia) Pte Ltd, Qubit Investments Pte Ltd & Strategy Advisor & Consultant of UST Global (Singapore) Pte Ltd amongst several others. He is also a member of the Business Sector Advisory Council for UN Women. Vinod graduated with honours in Electrical and Electronic Engineering from the Birla Institute of Technology and Science in India and currently lives in Singapore.

Paul Evans

Paul Evans

Academic Director of the Global Talent Competitiveness Index, INSEAD

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Paul Evans

Academic Director of the Global Talent Competitiveness Index, INSEAD

The research and teaching of Paul Evans focuses on three domains: (1) leadership and talent development, building on his pioneering research into executive lifestyles (Must Success Cost so Much?, translated into eight languages); (2) international human resource management where his most recent book is The Global Challenge: International Human Resource Management; and (3) multinational organisational development. He has launched and directed many executive programmes at INSEAD, and he has taught courses as a visiting professor at universities in North America, Europe, Russia, Brazil and China, winning many awards for his teaching and research. He has been recognized as one of the most influential thinkers in Human Resource Management, most recently in 2013 and 2014. Dr Evans was titular professor at the European Institute for Advanced Studies in Management in Brussels in recognition for his work in building scholarly networks in HR in Europe.

British by nationality but raised in Africa, he has a PhD in Management and Organisational Psychology from MIT, an MBA from INSEAD, and he is a graduate in law from Cambridge University. He has been chairman of INSEAD’s Organisational Behaviour Area for successive periods, also heading Executive Education at INSEAD for two years.

Paul Evans

Academic Director of the Global Talent Competitiveness Index, INSEAD

The research and teaching of Paul Evans focuses on three domains: (1) leadership and talent development, building on his pioneering research into executive lifestyles (Must Success Cost so Much?, translated into eight languages); (2) international human resource management where his most recent book is The Global Challenge: International Human Resource Management; and (3) multinational organisational development. He has launched and directed many executive programmes at INSEAD, and he has taught courses as a visiting professor at universities in North America, Europe, Russia, Brazil and China, winning many awards for his teaching and research. He has been recognized as one of the most influential thinkers in Human Resource Management, most recently in 2013 and 2014. Dr Evans was titular professor at the European Institute for Advanced Studies in Management in Brussels in recognition for his work in building scholarly networks in HR in Europe.

British by nationality but raised in Africa, he has a PhD in Management and Organisational Psychology from MIT, an MBA from INSEAD, and he is a graduate in law from Cambridge University. He has been chairman of INSEAD’s Organisational Behaviour Area for successive periods, also heading Executive Education at INSEAD for two years.

Bruno Lanvin

Bruno Lanvin

Executive Director for Global Indices, Executive Director of the Global Talent Competitiveness Index, INSEAD

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Bruno Lanvin

Executive Director for Global Indices, Executive Director of the Global Talent Competitiveness Index, INSEAD

Bruno Lanvin is the Executive Director of INSEAD’s European Competitiveness Initiative (IECI). From 2007 to 2012, he has been the Executive Director of INSEAD’s eLab, managing INSEAD’s teams in Paris, Singapore and Abu Dhabi. From 2000 to 2007, Bruno Lanvin worked for the World Bank, where he was inter alia Senior Advisor for E-strategies, and Regional Coordinator (Europe and Central Asia) for ICT and e-government issues. He was also heading the Capacity Building Practice of the World Bank’s Global ICT Department, and Chairman of the Bank’s e-Thematic Group. Since 2002, he has been co-authoring the Global Information Technology Report, (INSEAD-World Economic Forum); he is currently the co-editor of the Global Innovation Index Report (INSEAD-WIPO-Cornell University). He holds a BA in Mathematics and Physics from the University of Valenciennes (France), an MBA from Ecole des Hautes Etudes Commerciales (HEC) in Paris, and a PhD in Economics from the University of Paris I (La Sorbonne) in France. A frequent speaker in high-level meetings, he advises a number of global companies and governments, and is a member of numerous boards, including that of the Tallinn e-government Academy.

Bruno Lanvin

Executive Director for Global Indices, Executive Director of the Global Talent Competitiveness Index, INSEAD

Bruno Lanvin is the Executive Director of INSEAD’s European Competitiveness Initiative (IECI). From 2007 to 2012, he has been the Executive Director of INSEAD’s eLab, managing INSEAD’s teams in Paris, Singapore and Abu Dhabi. From 2000 to 2007, Bruno Lanvin worked for the World Bank, where he was inter alia Senior Advisor for E-strategies, and Regional Coordinator (Europe and Central Asia) for ICT and e-government issues. He was also heading the Capacity Building Practice of the World Bank’s Global ICT Department, and Chairman of the Bank’s e-Thematic Group. Since 2002, he has been co-authoring the Global Information Technology Report, (INSEAD-World Economic Forum); he is currently the co-editor of the Global Innovation Index Report (INSEAD-WIPO-Cornell University). He holds a BA in Mathematics and Physics from the University of Valenciennes (France), an MBA from Ecole des Hautes Etudes Commerciales (HEC) in Paris, and a PhD in Economics from the University of Paris I (La Sorbonne) in France. A frequent speaker in high-level meetings, he advises a number of global companies and governments, and is a member of numerous boards, including that of the Tallinn e-government Academy.